Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather details you willingly share. This may include your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment details when placing orders, though processing is securely handled by our payment partners.

For our corporate clients, we might obtain additional business information such as company registration details, preferred delivery times, and budget guidelines. This helps us tailor our service to meet your corporate needs.

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver outstanding customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.

We also analyze data to enhance our services and the overall website experience. This helps us identify which corporate floral solutions are most valuable to clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

LumenLanternWatch respects your privacy and does not sell your personal information to third parties. We only share information when it is necessary to provide our services or when required by law.

We may share essential information with trusted service partners who assist us in running our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your information and use it only for the specific services they deliver to us.

We may disclose information when required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and staff.

Data Security Measures

We prioritize protecting your personal data and implement suitable technical and organizational safeguards. This includes secure storage, encrypted transmissions, and restricted access to personal information within our company.

Although we employ robust security measures, no online transmission method is completely secure. We continuously update our practices to guard against emerging threats.

Your Privacy Rights

You have significant rights concerning your personal data. Depending on applicable laws, you may access, correct, erase, or limit how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by data type and purpose of collection.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.

You can manage cookie options in your browser settings. Nevertheless, turning off some cookies could impact how the site functions. For in-depth details on our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only LumenLanternWatch and our site. We are not accountable for the privacy practices of third-party sites.

We encourage you to review the privacy policies of any third-party sites you access via links on our site.

Policy Revisions

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When major updates occur, we will refresh the "Last Updated" date shown at the top of this policy.

We invite you to review this policy occasionally to stay informed about how we safeguard your privacy.

Privacy Inquiries

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.